eXampleCG Enabling Excellence Forum

General Category => Process and Operations => Topic started by: admin on November 07, 2015, 08:29:19 am


Title: Customer journey mapping towards digital transformation
Post by: admin on November 07, 2015, 08:29:19 am
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http://knowledge.wharton.upenn.edu/article/customer-journey-mapping-is-at-the-heart-of-digital-transformation/